Siddhivinayak Mumbai makes every effort to ensure that the products you purchase arrive in perfect condition. However, in an unlikely event of damaged, defective or different/wrong item delivered, we offer a free replacement within 2 days of delivering the product.

Kindly inform us on +91-9152522052 (phone) or +91-9152522052 (WhatsApp) or equiery@siddhivinayakmumbai.com (email) within 2 days of receiving the product if it is eligible for replacement. We may contact you to ascertain the damage or defect in the product prior to issuing a replacement.

Please note that Oxygen Times will not be responsible for any delivery concerns if you do not notify us within five working days of receiving your order.

For successful pick-up, your product will be inspected for the following:

  • Original Condition with outer box or case
  • User manual
  • Warranty cards
  • Other accompaniments in manufacturer packaging

After successful pick-up, the replacement of the product will be delivered to you within the next 72 hours.